Customer Development Officer _Avlona Pharma and Avlona H&B (CDOAV_10.2022)

Κωδικός Θέσης : CDOAV_10.2022
Ημερομηνία ανάρτησης αγγελίας : 4/10/2022

FAMAR is a European contract manufacturing and development partner, for the pharmaceutical and health & beauty industry. Building on our 70 years’ expertise, we deliver flexible solutions, from development to production and distribution. Driven by our customer-care mindset, we offer services covering the majority of pharmaceutical forms, while providing a particularly strong expertise in Liquids, Ointments and Creams. Through the outstanding knowledge and commitment of our 1850 employees and with a network of 6 production sites, we supply a wide range of 1800 products in 125 international markets.

We seek to recruit:
Customer Development Officer _  Avlona Pharma and Avlona H&B



  • Manage and/or support the CDM to the day to day interactions with customers on commercial matters
  • Support the CDM in building trustful and sustainable relationships with customers
  • Providing and analyzing the customers’ variations in demand and its evolution
  • Update prices in the SAP while maintaining track record files for customers’ pricelists
  • Maintaining updated CD files of the 2 Bus (contracts, pricelists etc.)
  • Support in all CD internal reporting
  • Monitoring of performance KPIs per customer



  • Degree in Technical or Business field
  • Experience in similar position for at least 2 years, managing customer relationship
  • Fluency in English, oral and written


Cross Skills

  • Customer focus
  • Ability to work under pressure and with cross-functional teams
  • Understanding basic business and financial principles
  • Problem solving
  • Project management
  • Change management

Technical Skills

  • Excellent verbal and written communication skills. Strong negotiation skills
  • PC literacy (MS Office, Word, Excel, PowerPoint)
  • SAP system oriented


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