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French Customer Service Representatives

Κωδικός Θέσης : TPSALTF_10.01
Ημερομηνία ανάρτησης αγγελίας : 6/12/2017




Teleperformance Hellas, a proud member of the Teleperformance Group, the global leader in outstanding customer experience management, is recruiting for full-time (8 hours) employment, agents to join the French speaking team (working hours are between 8 am – 12 pm).

French Customer Service Representatives TPSALF_0404

You will be working for one of the best known, largest and most well respected multilingual Contact Centers worldwide; employing several thousand people around the globe, with offices in over 47 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.

Mission

  • To receive and handle inquiries and provide support in French through inbound calls, email or chat applications.

The Job

  • Receiving inquiries through inbound calls, emails, chat within a busy customer service team.
  • Acting as the first point of contact for all French speaking clients.
  • Pro-actively responding to customer queries in French and English via inbound calls, emails, chat.
  • Data inputting and information management.
  • Liaising with the team leader to resolve any customer complaints/issues.

This is a project based environment and there are real opportunities to develop within the role and also within the company itself.

Prerequisites

  • Graduates of High School, College, University
  • Fluent to native standard French
  • Fluent English (Proficiency level)
  • Good Knowledge of PC (hardware, software, internet)
  • Excellent communication skills
  • Strong team spirit
  • Passionate about customer services

The Company Offers:

  • International Working environment
  • Market standard Salary
  • Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to two weeks hotel accommodation)
  • Production Bonus
  • Paid training (after the 4th day) using the latest technology
  • On-site canteen
  • Great Benefits & Discounts
  • Modern and pleasant Working Environment
  • Casual dress code!
  • Career Development Opportunities
  • TP Family Program (summer camp for children, discounts etc.)
  • Extra overtime pay
  • In-House doctor and examination center
  • Greek lessons
  • Welcome event
  • Employee relations team to help new hires integrate in the Greek lifestyle and culture
  • Employee Discount book with special employee offers and discounts

 Learn more about us & join the TP Family…

 


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