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Athens looking for Turkish speaking Reprsentatives for CC roles in Athens!

Κωδικός Θέσης : (TPTRIOS_21/09)
Ημερομηνία ανάρτησης αγγελίας : 7/9/2017




Teleperformance In Greece Is Looking For Turkish Speakers!

Are you a fluent Turkish Speaker? Your language is your identity, don’t miss this opportunity!!

Teleperformance is a “people company” working for people; main components of our services are professionalism, communication and empathy.  Our knowledgeable and friendly advisors help our customers to solve their problems and make their lives easier. That’s the essence of our daily work.

Teleperformance is the global leader in outstanding customer experience.  We are the worldwide leader in multichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.

 

WE OFFER YOU:

A great relocation package and visa provisioning service

A competitive salary plus Overtime, Extra 75% on daily wage when working on Greek holidays or Sundays.

Health insurance arranged and paid by the employer.

Monthly performance Bonus

Employee referral bonuses

1.67 days off per month of cooperation.

Fixed-Term Contract.

Holidays Benefits.

Lots of benefits and discounts for all employees.

Ongoing paid training using the latest technology.

Modern international working environment.

Career development opportunities

 

YOUR ROLE AND DUTIES:

  • To receive inbound calls, E mails and Chats from existing consumers that need support in Turkish.
  • To understand the problem presented by our customer, and try to offer the most efficient solution.
  • To deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict 
  • To ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved.
  • To have a clear and focused communication with all consumers.
  • To ensure that there is no consumer inconvenience by maintaining an acceptable length of calls.
  • To have the ability to multi-task and manage multiple priorities 

 

SKILLS AND QUALIFICATIONS

  • Fluency in both Turkish and English
  • Proper phone etiquette
  • Ability to speak and write clearly and accurately
  • Demonstrated proficiency in typing and grammar
  • Knowledge of relevant software computer applications and equipment
  • Knowledge of customer service principles and practices
  • Effective listening skills
  • Willingness to co-operate with others and work to the greater good
  • Multi-tasking capabilities

 

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or upload it directly in our database

http://teleperformanceforms.applymycv.gr/mainsite/index.html

 

Learn more about us & join the TP Family:

http://gr.www.teleperformance.com/en-us/greece/about-us

https://www.youtube.com/watch?v=EjlNk3r3CM0

http://www.youtube.com/watch?v=G0jtd_JKlO8

https://www.facebook.com/TeleperformanceHellasOfficial?fref=ts

https://www.youtube.com/watch?v=DQ-hbAEkJ9w&feature=youtu.be

 


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