Residential Marketing Manager (RMM/0517)

Κωδικός Θέσης : RMM/0517
Ημερομηνία ανάρτησης αγγελίας : 10/5/2017

Our client is a leading company in their sector in the telecommunications industry.

For our client’s headquarter in Malta, we are looking for a

Residential Marketing Manager (RMM/0517)

The purpose of this role is to develop and drive the implementation of a marketing strategy to grow and achieve company’s strategic objectives in Fixed Multiplay Services (Broadband, TV and Telephony). The aim is also to achieve company revenue and customer base growth objectives. The role will be reporting to the Head of Market residential team.

The main responsibilities include:

Market & Performance Analysis

  • To identify market need in order to drive strategy
  • To regularly report and track Fixed Multiplay segment revenue & customer base performance trends to continually seek inputs and feedback from company’s sales team for implementing improvements and possible new offerings
  • To understand the competitive landscape and company’s positioning.
  • To identify key competitors and their offering
  • Perform ongoing competitive benchmarking and propose timely reaction to new competitor launches to ensure competitiveness at all times
  • To provide recommendations based on the reporting and analysis on the way forward

Product Management

  • Measure and feedback Fixed Multiplay product results in terms of ROI and customer takeup monthly against pre-agreed KPIs and targets
  • Work with other team members and key stakeholders to find innovative and new products and execution 
  • To take products through the company’s Product Development process to ensure they deliver an excellent Customer Experience
  • To actively participate, take inputs and provide direction in the company’s requirements definition process for developing new technical capabilities and reporting back to Commercial Management on any issues or workaround solutions as may be necessary
  • To define clear product adoption processes for the successful takeup of key offerings
  • To define, plan and drive CRM activities for increasing customer takeup & ARPU across all sales and communications channels
  • To ensure that the Sales function can sell these products effectively by making sure that collateral is available and that Sales & Customer Experience people have had access to adequate training

The ideal candidate must have strong commercial acumen and capable of in-depth numerical analysis & strategic thinking coupled with good communications and interpersonal skills. Passion about growing the business, problem-solving and organizational skills as well as dynamic, result-oriented individual with a can-do attitude, people management experience, open-minded approach and team spirit are also strongly requested. The qualified candidate must be:

  • Possess a graduate qualification in any related Commercial, Marketing or Economics degree
  • Have 5 years of experience in a managerial role
  • Have a strong telecoms or ICT background
  • Very good knowledge of the English language

If you are dreaming for a career in a leading company and you think that you fulfill the requirements, you can take the chance and apply to, stating the code RMM/0517, so as your personal data to be immediately processed. All applications will be treated confidentially. Follow us to Linkedin, Twitter, Facebook, so as to be immediately informed about our latest news and ads.

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